Advanced sales consultations
Selecting the proper equipment or software is paramount for a successful project and the highly qualified staff of DAT instruments is available to listen to your needs, answer your questions and help you select products and accessories which will make your next project a success.
In addition to DAT instrument’s extensive standard product line, it is also possible to customize our products in accordance with specific customer needs. This option is also available on previously purchased DAT instruments products. In addition regular updates to previously purchased products will be made available to our customers as they become available.
DAT instruments understands that time is of the essence when customers are dealing with project deadlines. We guarantee quick delivery of our products and spare parts from our well-stocked warehouse.
DAT WorkShop – Prompt after sale services
Our commitment to our customers does not end with the sale. Your satisfaction and project success are very important to us; therefore, DAT instrument’s technical staff are always available to provide advice and support when you are in the field.
DAT OnLine – Remote support and customization service
Using latest technology programs, we assist our customers to install and to configure not only their datalogger and software but also their jobsite parameters via internet. Our customers are able to choose simply what types of graphs they want to visualize, data to be reported, types of configuration and technical parameters: we will do the set-up for them. Available also our Skype videoconference service.
Spare parts readily available
DAT instruments maintains a warehouse well-stocked with spare parts. Part that are available in our warehouse can usually be shipped out that same day for a fast delivery to your site by courier service.
Training courses are available from DAT instruments for any of our products. These courses, provided by knowledgeable staff, are available either at our or your offices. On the job training at the work site is another possibility.